Privacy Policy
1. Introduction
At BellaGrace Stitches, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you interact with us online or offline.
2. Information We Collect
We may collect the following information when you place an order, subscribe to our newsletter, or contact us:
- Name, email address, phone number, and delivery address
- Payment details (processed securely through third-party providers)
- Order history and preferences
- Website usage data (via cookies and analytics)
3. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate with you about your purchases, promotions, or updates
- Improve our website, products, and services
- Personalize your shopping experience
- Comply with legal obligations
4. Sharing of Information
We do not sell or rent your personal data to third parties. We may share necessary details with:
- Courier and logistics partners for delivery
- Payment processors for secure transactions
- Service providers who help us operate our website and business
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. Payment transactions are encrypted and handled by secure third-party platforms.
6. Cookies & Tracking
Our website may use cookies to enhance your browsing experience and analyze website traffic. You can disable cookies in your browser settings, though some features may not function properly.
7. Your Rights
You have the right to:
- Access, update, or request deletion of your personal information
- Opt out of marketing communications at any time
- Contact us for clarification on how your data is used
8. Retention of Data
We retain your information only as long as necessary to fulfill the purposes stated in this policy or as required by law.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the revised date.
10. Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact us via email or WhatsApp.